Privacy Policy
How we collect, use and protect your personal information.
Information we collect
We collect the information you give us directly: your name, email address, phone number, delivery address and the contents of any message you send us.
We also collect basic technical information when you visit this site — pages viewed, referring source, browser and device type — through our hosting provider's standard server logs.
How we use your information
- To answer your inquiry and quote for products
- To process and deliver orders you place
- To handle returns, refunds and warranty claims
- To improve this site and the way we describe our products
- To meet our legal, tax and accounting obligations
Sharing
We share information only with the parties needed to fulfil your order — carriers such as UPS, FedEx or our freight partners, and payment processors where a payment is made. We do not sell your personal information.
Cookies
This site uses only the cookies and local storage required for it to function. We do not run third-party advertising trackers on these pages.
Your choices
You can ask us what personal information we hold about you, ask for a copy, or ask us to correct or delete it. Write to <a href="mailto:sales@ftfurniture.com">sales@ftfurniture.com</a> and we will respond within 30 days.
Data retention
Order and transaction records are kept for as long as tax and accounting rules require. Inquiry emails are kept for up to 24 months and then deleted.
Children
This site is intended for adults. We do not knowingly collect personal information from children.
Changes to this policy
If we change how we handle personal information we will update this page and revise the date at the top.